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KNOWLEDGE BASE
Accounts
- Can I request the account log in credentials of another guest?
- Is there a way to change the password once you're logged in?
- Can I leave the email address field blank if the guest does not have an email address?
- Can I book Add Ons before selecting payment?
- Do I need to add myself as one of the guests if I'm the booking owner?
- I'm the booking owner but I don't see my name under booking details?
Billing
- Do I have to pay a deposit?
- Could you please confirm that the instalments will be charged on the card that was used to pay the deposit?
- Is it possible one of the guests under my booking to pay in full and the remaining to pay via instalments?
- Is there a way to avoid the credit card fee?
- Can we make fortnightly payments rather than monthly?
- How to review the cost breakdown of your booking?
Flight Details
- Should I report the cash I'm carrying on international flights in or out of New Zealand?
- Can I change flight dates?
- Can I cancel only one of the flights included in my package?
- Arrange your own flights
- Allocate seats on the plane
- How early should I get to the airport?