FAQ
- What type of Travel Insurance do I need?
- Staff to guests ratio
- Is there a Gym?
- Video & Photography
- Entertainment
- Transfers
- How safe is the resort?
- Is there a limit on the number of people staying in one room?
- What kind of options are there for staying at the resort after the party is over?
- How to change my booking?
- How to cancel my booking?
- Do we have to book a room that suits the number of people staying?
- How many people share a dorm?
- Can I buy tickets for the events without booking a package?
- I have a VIP code which I want to use, however I'm not sure where I'm meant to enter it on the website.
- How to get a VIP code?
- I'm unable to join the Facebook group.
- Travelling on any other passport aside from New Zealand
- Bedding Configurations
- Can I access the Facebook page outside of Australia, New Zealand and America?
- Can I attend the festival if I haven't bought a package?
- Are hotel deposits required?
- Is there an age restriction for the SPRING BREAK™ Experience?
- Do I really need to buy a travel insurance?
- How to open your Electronic Tax Receipt